Privacy Policy

Last updated: 15 September 2026

This Privacy Policy explains how DJ Nashi / Clickwav (“we”, “us” or “our”) collects and uses personal information when you visit djnashi.com, contact us, create an account, buy music or merchandise, or interact with our services.

Who we are

The data controller is DJ Nashi / Clickwav. Website: https://djnashi.com. Privacy enquiries: info@djnashi.com. Business/postal address: 1 Hall Road, St John’s Wood, London NW8 9PN, United Kingdom.

Information we collect

• Contact and booking information, such as your name, email address, telephone number, enquiry details, preferred dates, links and budget information you choose to provide.
• Account and order information, including billing and delivery details, products purchased, order history and transaction status.
• Newsletter and marketing preferences.
• Technical information, such as IP address, browser and device information, cookie identifiers, security logs and information about how the website is used.
• Comments, reviews or other content you submit.

How and why we use your information

• To process orders, provide downloads, arrange delivery, manage refunds and provide customer support. Our lawful basis is performance of a contract and taking steps at your request before entering a contract.
• To respond to bookings, press enquiries and general messages. Our lawful basis is taking steps at your request and our legitimate interests in communicating with customers and business contacts.
• To send marketing where you have consented. You can unsubscribe at any time.
• To operate, secure, troubleshoot and improve the website, prevent fraud and understand general website performance. Our lawful basis is our legitimate interests in running a safe and effective service.
• To meet tax, accounting, consumer-protection and other legal obligations.

Payments

Payments are processed by the payment provider you choose at checkout, which may include PayPal and supported card or digital-wallet services. We receive confirmation and limited transaction information needed to fulfil the order. We do not normally receive or store your full card details. Payment providers process information under their own privacy policies.

Cookies and similar technologies

We use necessary cookies to operate features such as the shopping basket, checkout, account login, security and your cookie preferences. Optional analytics, marketing or embedded-media cookies should only be used according to the choices available through our cookie banner. You can change your browser settings or cookie preferences, although blocking necessary cookies may stop parts of the shop from working.

Embedded content and external links

Pages may include music, video or social content from services such as YouTube, Spotify, Apple Music and social networks. Those providers may collect information when you load or interact with their content. External websites operate under their own privacy policies.

Who we share information with

We may share relevant information with trusted service providers that help us run the website and business, including website hosting, ecommerce, payment, email, delivery, security, spam prevention, analytics and professional advisers. We may also disclose information where required by law or to protect our legal rights. We do not sell personal information.

International transfers

Some service providers may process information outside the United Kingdom. Where required, we rely on an adequacy decision or appropriate contractual and organisational safeguards.

How long we keep information

We keep personal information only for as long as needed for the purposes described above. Order and accounting records may be kept for the period required by tax and legal rules. Enquiries are kept while they remain relevant, account information while the account is active, and marketing records until you unsubscribe or withdraw consent. Security logs and cookie data are retained for limited periods appropriate to their purpose.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information; object to certain uses; receive certain information in a portable format; and withdraw consent at any time where consent is the lawful basis. To exercise a right, contact us using the privacy email above. We may need to verify your identity.

You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint/.

Children

Our website and shop are not directed at children, and we do not knowingly collect personal information from children without appropriate permission. If you believe a child has provided information to us, please contact us.

Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will be posted on this page with the updated date.